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Cancellation Policy

CANCELLATION POLICIES

Any change in date/time of a scheduled appointment must be done through the office by calling 914-238-1421 or emailing office@intuitionworksinc.com.

Please DO NOT contact our instructor(s) regarding any scheduling matter.

CANCELLATION FOR PRIVATE À-LA-CARTE LESSONS, DIAGNOSTIC TESTS & PRACTICE TESTS:

Any change in date/time of a scheduled Private à-la-carte Lesson, Diagnostic Test or Practice Test requires a minimum 24 hour advance notice. 

Failure to comply with this policy will result in a full charge for the lesson/test. There will be no exceptions to this policy except in critical, emergency situations such as inclement weather and certain life events.
NOTE: Charges for up to two (2) cancellations due to sickness will be waived.

CANCELLATION POLICY FOR PRIVATE COLLEGE ENTRANCE EXAM PACKAGES:

Any change in date or time for a scheduled Private Test Prep Session requires a minimum 24 hour advance notice.

Failure to comply with this policy will result in loss of scheduled hour/practice test. There will be no exceptions to the policy except in critical emergency situations such as inclement weather and certain life events.
NOTE: Charges for up to two (2) cancellations due to sickness will be waived.

NOTE:

  • Packages may be upgraded within 30 days of commencement of lessons. No upgrades are allowed after the first 30-day period.
  • Services used from packages canceled within 30 days of commencement of lessons will be pro-rated at à-la-carte rates and any remaining balance will be refunded after applying a $100 service fee.
  • Packages canceled after 30 days of commencement of lessons are non-refundable. No exchanges or credits will be issued.

CANCELLATION POLICY FOR PRIVATE ACADEMIC SUPPORT PACKAGES:

Any change in date or time for a scheduled Private Academic Lesson requires a minimum 24 hour advance notice.

Failure to comply with this policy will result in loss of scheduled hour/practice test. There will be no exceptions to the policy except in critical emergency situations such as inclement weather and certain life events.
NOTE: Charges for up to two (2) cancellations due to sickness will be waived.

NOTE:

  • Packages may be upgraded within 30 days of commencement of lessons. No upgrades are allowed after the first 30-day period.
  • Services used from packages canceled within 30 days of commencement of lessons will be pro-rated at à-la-carte rates and any remaining balance will be refunded after applying a $100 service fee.
  • Packages canceled after 30 days of commencement of lessons are non-refundable. No exchanges or credits will be issued.

CANCELLATION POLICY FOR SMALL GROUP WORKSHOPS:

Payment for Workshops are non-refundable. No exchanges or credits will be issued.

Failure to comply with the Terms and Conditions listed above may result in suspension/cancellation of services.

*TERMS, CONDITIONS & POLICIES ARE SUBJECT TO CHANGE WITHOUT NOTICE.*